Privacy, plainly explained.

Who we are

DUSC (“we”, “us”) is a digital experience studio based in Mumbai, India, operating duschq.com. For anything in this policy, contact us at md@duschq.com.

What we collect

We only collect what you choose to send us through the forms on this site or by email:

• Project enquiries: your name, work email, company and website (optional), what you need, timeline and budget (optional), and your message.
• Audit requests: your website address, name, work email, company, focus area and any context you add.
• Job applications: your name, email, the role, location, availability, a portfolio or profile link and your message.
• Field note subscriptions: your work email.

Our hosting provider automatically processes basic technical data, such as IP address, browser type and pages requested, to deliver the site securely and prevent abuse. When you send a form we also record the page you sent it from, how you found us (for example a campaign link), and a one-way scrambled version of your IP address used only to stop spam and abuse. We never store your raw IP address with your message.

The AI-ready checklist saves your ticks in your own browser only; we never receive them.

Cookies and analytics

This website does not use analytics or advertising cookies.

How we use it

• To reply to your enquiry, prepare an audit you requested, or assess a job application.
• To send field notes, if you subscribed. Reply “unsubscribe” at any time.
• To keep a record of our conversation if we go on to work together.
• To keep the website secure and working.

We use your details only for the purpose you gave them to us. We don’t sell your information.

Legal basis and consent

We process the details you submit on the basis of your consent, which you give when you send a form. You can withdraw consent at any time by emailing us; this won’t affect anything we did before.

Who we share it with

We use these service providers to run the website. They process data on our behalf and only for these purposes:

• FormSubmit: relays form submissions to our inbox and sends you a confirmation email.
• Hostinger: hosts the website and its basic security logs.
• Fontshare (Indian Type Foundry): serves the Satoshi typeface and receives your IP address when the font loads.
• Our email provider: stores the messages we exchange.

Some of these providers process data outside India. We may also disclose information if the law requires it. We never sell your information.

How long we keep it

We keep enquiries, audit requests and applications for up to 24 months, after which they are deleted automatically, unless we start working together, in which case we keep project records as long as the work and our legal obligations require. Subscriptions are kept until you unsubscribe. You can ask us to delete your details sooner.

Your rights

Under applicable law, including India’s Digital Personal Data Protection Act, 2023, and the GDPR where it applies, you can ask us to tell you what personal data we hold and how we use it; correct, complete or update it; erase it; withdraw consent; or address a grievance.

Email md@duschq.com with “Privacy request” in the subject line. We’ll respond within the time the law requires. If you’re not satisfied, you may be able to complain to the Data Protection Board of India or your local data protection authority.

Security

This site is served over HTTPS with strict security headers. Form data is encrypted in transit, stored in a database that only signed-in DUSC administrators can read, and protected by spam and abuse checks. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data.

Changes

If we change how we handle personal data, we’ll update this page and the date above.